Skip to main content
Invite users to your Cachet dashboard to share incident and component management with your team.

User levels

You may configure users with one of two levels of access:

Admin

Admins can add and manage other users. They can change another user’s access level, but not their own.

User

Users can view and manage resources such as components, incidents, and subscribers, but they cannot manage other users.

Two-factor authentication

Users may secure their account with app-based two-factor authentication. Once a user enables it, Cachet asks them for a code from their authenticator app when they sign in and before sensitive actions.

Enabling two-factor authentication

To enable two-factor authentication, follow these steps:
1

Open your profile

Open your profile page in the Cachet dashboard.
2

Add Cachet to your authenticator app

Scan the QR code with an authenticator app such as Google Authenticator, 1Password, or Authy. If you can’t scan the code, enter the setup key manually.
3

Confirm the setup

Confirm the setup by entering the 6-digit code from your authenticator app.
4

Save your recovery codes

Store the generated recovery codes in a secure location. You can use a recovery code in place of an authenticator code if you lose access to your device.
If you lose your authenticator device and your recovery codes, an admin must reset your two-factor authentication before you can sign in again.

Resetting two-factor authentication

Admins may reset two-factor authentication for a user who has lost access to their authenticator device. On the users table, click the reset action next to the user and confirm. The user can then sign in with their password and set up two-factor authentication again.

Limitations

Cachet does not provide fine-grained control over user access to individual resources.