Frequently Asked Questions

Answers to questions that we're most frequently asked.

Do you provide installations?

We provide paid support. Please contact us at [[email protected]]([email protected]?subject=Cachet Installation) with your requirements for more information!

How do I reset a forgotten password?

$ cd /var/www/ # the root of your Cachet installation
$ php artisan tinker
Psy Shell v0.8.8 (PHP 7.1.6 — cli) by Justin Hileman
>>> $user = CachetHQ\Cachet\Models\User::find(1);
=> CachetHQ\Cachet\Models\User {#865
    id: 1,
    username: "test",
    email: "[email protected]",
    api_key: "9yMHsdioQosnyVK4iCVR",
    active: 1,
    level: 1,
    created_at: "2015-07-24 13:42:10",
    updated_at: "2015-07-28 15:12:55",
}
>>> $user->update(['password' => 'New Password']);
\q
Exit:  Goodbye.

MySQL Permissions

Cachet requires a somewhat broad set of permissions to aid installation and setup. For any MySQL user that you use for Cachet, you'll need to provide the following permissions:

  1. CREATE
  2. ALTER
  3. SELECT
  4. INSERT
  5. UPDATE
  6. DELETE

Do you sell any merchandise?

We currently have a few stickers! https://cachethq.io/merchandise

Can I donate?

You sure can! Visit https://cachethq.io/donate or if you'd like to use Paypal, our address is [email protected]