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You may invite multiple users to your Cachet dashboard. This allows you to share the responsibility of managing incidents and components with your team.

User levels

You may configure users with one of two levels of access:

Admin

Admin users may add and manage additional users. They are able to change the user level of other users (excluding themselves).

User

Users may view and manage components, incidents, subscribers etc, but they are not able to manage other users.

Two-factor authentication

Users may secure their account with app-based two-factor authentication. Once a user enables it, Cachet asks them for a code from their authenticator app when they sign in and before sensitive actions.

Enabling two-factor authentication

To enable two-factor authentication, follow these steps:
1

Step 1

Open your profile page in the Cachet dashboard.
2

Step 2

Scan the QR code with an authenticator app such as Google Authenticator, 1Password, or Authy. If you can’t scan the code, enter the setup key manually.
3

Step 3

Confirm the setup by entering the 6-digit code from your authenticator app.
4

Step 4

Store the generated recovery codes in a secure location. You can use a recovery code in place of an authenticator code if you lose access to your device.
If you lose your authenticator device and your recovery codes, an admin must reset your two-factor authentication before you can sign in again.

Resetting two-factor authentication

Admins may reset two-factor authentication for a user who has lost access to their authenticator device. On the users table, click the reset action next to the user and confirm. The user can then sign in with their password and set up two-factor authentication again.

Limitations

Cachet’s user system is designed to be simple and easy to use. As such, there is no fine-grained control over user access to various resources.
This limitation is temporary, and future versions of Cachet will address it.